With a long history in the market and local infrastructure and expertise across Asia’s key business hubs, Colt is the provider of choice for your information delivery needs in Asia. We pride ourselves on our dedication and capabilities to turn customers’ business ideas into reality through customised and integrated data centre, network, and managed IT services. Below is a list of some of the reasons why over 2,000 customers across the world choose Colt as their infrastructure provider in Asia.
Connectivity to Colt’s Ultra Low Latency Global Network
With the fastest connectivity across the Asia Pacific and networks designed to ensure minimal hops, customers can be assured of the lowest latency connectivity measured to the microsecond level in both metro and international segments of an order routing path. Colt’s low latency network in Asia connects the major Asian exchanges including JPX (TSE/OSE), HKEx, SGX, ASX, and KRX as well as extends to the financial hubs in Europe and the United States.
24×7 Bilingual Service Desk and Support
Colt supports all services in Asia with bilingual support in Japanese and English, and also in other languages depending on the service and market. With smooth communication throughout all interactions with the Operations, Sales, Service Desk, and Management Teams, solutions are developed and implemented to customers’ exact specifications, and issues that arise are resolved as efficiently as possible.
Customer-centric SLAs are strictly enforced to guarantee specifications on latency, service delivery, operational response, and more.
Dependability and Flexibility
With the business originally starting in Japan, Colt presence in Asia inherited the Japanese culture of focusing on serving customers to their complete satisfaction. By focusing on serving the financial services industry, one of the most dynamic and demanding industries, Colt has made flexibility its key hallmark and differentiation in its services.
Extended Presence into
The Colt Group has a global network footprint that spans three continents with 29 data centres under management. With complementary business models, services, and infrastructure across all of its markets, Colt is able to offer a seamless solution across Europe as well as Asia.
International Security Standards
Colt operates in accordance with the Information Security Management System (ISMS), with Colt’s Asian data centres and offices having attained ISO 27001 security standard compliance (ISO/IEC 27001:2013/JIS Q 27001:2014). Some data centre facilities are also compliant with the Statement on Auditing Standards for Attestation Engagements No.16 (SSAE16 Type II) Report and comply with Japan’s FISC (The Center for Financial Industry Information Systems). Unlike many data centre service providers, all of Colt’s staff in Asia are trained through the ITIL framework for managing IT infrastructure and ITIL principles have been incorporated throughout the organisational structure, systems and processes.