Softbrain Co., Ltd

By combining e-Sales Manager Remix Cloud, our sales force automation system,and Colt’s secure network services, we’re able to provide secure CRM/SFA services that earn high satisfaction marks from our users. Our partnership with Colt has given us a stronger, more positive outlook on addressing the needs of our customer base.

Kazuhiro Miyazawa
General Manager
Customer Support Solutions
Development Division

About Softbrain Co., Ltd.

At Softbrain, we provide e-Sales Manager Remix Cloud, a sales assistance system, as a business solution to our customers, comprising more than 4,000 enterprises. The easy-to-use, general-purpose system supports the unique needs of salespeople in Japanese enterprises and is used widely in various business sectors. Furthermore, our consultants provide support to customers to help them successfully install, implement, and use the system.

Softbrain’s business challenges

With e-Sales Manager Remix Cloud, when end users needed a private network, they had to select network providers and negotiate work schedules with vendors separately. Due to a lack of specialization in networks, our users ended up having to sign a contract with 3rd-party network providers. However, coordinating agreements between three parties is cumbersome and often were are gaps in understanding regarding the scope of responsibility between three parties, creating additional work and cost on top of delayed schedules and hampered system availability.

Why Colt

In order to fill the gap in network expertise, we needed to find a partner. With Colt, you get access to network services both low in cost and high in reliability. Furthermore, they provide good support. With comprehensive support for network services, Colt is able to fulfil the role of being a single point of contact for circuit installation – including consultation and installation of managed devices. This arrangement has enabled us to focus on rolling out e-Sales Manager Remix Cloud and the resulting efficiency has translated to high satisfaction among our users. We were already acquainted with what we were getting from Colt through the services they provide for our corporate infrastructure. This was a key factor in our selection.

Future plans

With many of our end users in the financial services and insurance sectors, high network reliability is a must. We will continue to offer more high-security services with our combination of e-Sales Manager Remix Cloud delivered over Colt’s network. We will also develop and expand new solutions leveraging the strengths of our two companies.

Colt solution

Colt Dedicated Cloud Access →

Colt Dedicated Cloud Access is a high-quality and secure network service that connects clients to cloud services (AWS, Azure, Bluemix) using a leased line in a private network.

Features

  • Fully guaranteed bandwidth via leased line
  • Colt provides Direct Connect in Tokyo, Osaka, Singapore, Dublin, London, Amsterdam, and Frankfurt.
  • Colt is an Authorized APN Technology Partner. Used by multiple enterprise and system integrators, a majority of which use high-bandwidth connections ranging upwards of 1Gbps.

Specifications

Leased Line Connection
Provided Guaranteed bandwidth: 50M/100M/200M/300M/400M/500M/1G
Burst: 1G/3G/5G (Max 10G Bandwidth Possible)
Configuration Point-to-point (connect from single access point)
Service Area Tokyo 23 Wards, Tama, Kawasaki, Yokohama, Saitama, Chiba, parts of Osaka
Available VPC ~500M: 1VPC Over 1G: Multiple VPCs available (Tagged VLAN required)
SLA Delivery, incident recovery, availability, bandwidth recovery
Other Guaranteed bandwidth from Client to AWS