Colt Monitoring and Reporting Services provide reactive, proactive and predictive monitoring to ensure that your business systems perform to your expectations.
Rapid Reactive Monitoring
Trained and highly skilled staff respond rapidly to alarm escalation from server, storage and network devices 24×7, escalating monitored events through an ITIL process until the issues are resolved to your satisfaction.
Proactive Monitoring for Minimal Downtime
Proactive system health checks and numerous other diagnostics are executed several times daily to ensure issues are quickly identified before becoming service-affecting incidents.
Predictive Monitoring for Disaster Prevention
Information gathered from system health monitoring is used to predict and prevent system issues, as well as pinpoint a variety of potential system failures including pending hardware failure, memory leaks, and network bandwidth issues.
Extensive Monitoring Features to Address Various Needs
Services include up/down monitoring, service monitoring, process monitoring, resource monitoring, log monitoring, and environment monitoring.
Reports on Internet traffic, network services, and the performance of managed services equipment are available online for your convenience.
Get the metrics most important to your business on a monthly basis with customised reports.